Operations Manager, Globee
Yuko Kamogawa has over 14 years of experience Customer Service experience in Hospitality, Travel, Logistics, Manufacturing and the Business Process Outsourcing industries. She is currently the Operations Manager at Globee GBS in Malaysia as well as GBJ Services in Japan, and is responsible for managing day to day operations for the native Japanese program. Prior to her current role, Yuko was the Assistant Manager for Talent Acquisition at Globee GBS where she was responsible for hiring native Japanese speakers and onboarding them as they transitioned to Malaysia.
Before stepping into the workforce, Yuko embarked on her education experience from 2003 to 2015 to obtain proficiency in language, people skills and explore a new cultural environment. She graduated from the Institute of Foreign Languages in Tokyo, Japan with a certificate in Hotel Management as well as studied French and English at Culture and Language Connections School in Montreal, Canada.
Aside from work, Yuko enjoys watching YouTube and Netflix as well as collecting Starbucks cups and cards. But before the pandemic, Yuko spent her time mostly in cafes and enjoyed going to the movies.