A modern, competitive CX strategy must augment uniquely human emotional intelligence and creativity with the efficiency and scalability of artificial intelligence. Using proprietary conversational AI, GBJ is able to contain and automate critical customer support workflows, while maintaining the customer experience – in several languages.
Business and Agent Intelligence
Robotic Process Automation (RPA)
Work with a partner who has a proven track record of home-based agent program success. GBJ’s fully managed Desktop-as-a Service and multi-layered security solutions have enabled agents to work remotely without ever jeopardizing the integrity of the enterprise network or brand.
Best-in-class CX partnerships
GBJ Services has deep domain knowledge and close partnerships with the
world’s top customer experience management platforms and network solutions
built for companies in all stages of their CX transformation.
Ask us how we can transform your CX today.